Last updated July 14, 2023
This privacy notice for UAB Elektromobiliu Sprendimu Centras (‘we’, ‘us’, or ‘our’), describes how and why we might collect, store, use, and/or share (‘process’) your information when you use our services (‘Services’), such as when you: Visit our website at www.chrg.network, or any website of ours that links to this privacy notice Download and use our mobile application (CHRG Network), or any other application of ours that links to this privacy notice Engage with us in other related ways, including any sales, marketing, or events Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us. Do we process any sensitive personal information? We do not process sensitive personal information. Do we receive any information from third parties? We do not receive any information from third parties. How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information. How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other un authorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe. What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the privacy notice in full.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE PROCESS YOUR INFORMATION?
- WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONALINFORMATION?
- WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- DO WE MAKE UPDATES TO THIS NOTICE?
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECTFROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you registeron the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices youmake, and the products and features you use. The personal information we collectmay include the following:
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you makepurchases, such as your payment instrument number, and the security codeassociated with your payment instrument. All payment data is stored by Stripe. Youmay find their privacy notice link(s) here: https://stripe.com/en-gb-hr/privacy. Application Data. If you use our application(s), we also may collect the followinginformation if you choose to provide us with access or permission: Geolocation Information. We may request access or permission to tracklocation-based information from your mobile device, either continuously orwhile you are using our mobile application(s), to provide certain location-basedservices. If you wish to change our access or permissions, you may do so inyour device’s settings. Push Notifications. We may request to send you push notifications regardingyour account or certain features of the application(s). If you wish to opt outfrom receiving these types of communications, you may turn them off in your device’s settings.
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate,and you must notify us of any changes to such personal information. Information automatically collected In Short: Some information — such as your Internet Protocol (IP) address and/orbrowser and device characteristics —
is collected automatically when you visit our Services. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name orcontact information) but may include device and usage information, such
as your IPaddress, browser and device characteristics, operating system, languagepreferences, referring URLs, device name, country, location, information about howand when you use our Services, and other technical information. This information isprimarily needed to maintain the security and operation of our Services, and for ourinternal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similartechnologies.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic,usage, and performance information our servers automatically collect whenyou access or use our Services and which we record in log files. Depending onhow you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity inthe Services (such as the date/time stamps associated with your usage, pagesand files viewed, searches, and other actions you take such as which featuresyou use), device event information (such as system activity, error reports(sometimes called ‘crash dumps’), and hardware settings).
Device Data. We collect device data such as information about your computer,phone, tablet, or other device you use to access the Services. Depending onthe device used, this device data may include information such as your IPaddress (or proxy server), device and application identification numbers,location, browser type, hardware model, Internet service provider and/ormobile carrier, operating system, and system configuration information.
Location Data. We collect location data such as information about yourdevice’s location, which can be either precise or imprecise. How muchinformation we collect depends on the type and settings of the device you useto access the Services. For example, we may use GPS and other technologiesto collect geolocation data that tells us your current location (based on your IPaddress). You can opt out of allowing us to collect this information either byrefusing access to the information or by disabling your Location setting on yourdevice. However, if you choose to opt out, you may not be able to use certainaspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer ourServices, communicate with you, for security and fraud prevention, and to complywith law. We may also process your information for other purposes with your consent. We process your personal information for a variety of reasons, depending onhow you interact with our Services, including: To facilitate account creation and authentication and otherwise manageuser accounts. We may process your information so you can create and login to your account, as well as keep your account in working order. To protect our Services. We may process your information as part of ourefforts to keep our Services safe and secure, including fraud monitoring andprevention. To save or protect an individual’s vital interest. We may process yourinformation when necessary to save or protect an individual’s vital interest,such as to prevent harm.
3.WHAT LEGAL BASES DO WE RELY ON TO PROCESSYOUR INFORMATION?
If it is reasonable to expect collection and use with consent would compromisethe availability or the accuracy of the information and the collection isreasonable for purposes related to investigating a breach of an agreement or acontravention of the laws of Canada or a province If disclosure is required to comply with a subpoena, warrant, court order, orrules of the court relating to the production of records If it was produced by an individual in the course of their employment, business,or profession and the collection is consistent with the purposes for which theinformation was produced If the collection is solely for journalistic, artistic, or literary purposes If the information is publicly available and is specified by the regulations
If it is reasonable to expect collection and use with consent would compromisethe availability or the accuracy of the
information and the collection isreasonable for purposes related to investigating a breach of an agreement or
acontravention of the laws of Canada or a province If disclosure is required to comply with a subpoena, warrant, court order, orrules of the court relating to the production of records If it was produced by an individual in the course of their employment, business,or profession and the collection is consistent with the purposes for which theinformation was produced If the collection is solely for journalistic, artistic, or literary purposes If the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOURPERSONAL INFORMATION?
In Short: We may share information in specific situations described in this sectionand/or with the following third parties.
We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connectionwith, or during negotiations of, any
merger, sale of company assets, financing,or acquisition of all or a portion of our business to another company.
When we use Google Maps Platform APIs. We may share your informationwith certain Google Maps Platform APIs
(e.g. Google Maps API, Places API). Affiliates. We may share your information with our affiliates, in which case wewill require those affiliates to honour this privacy notice. Affiliates include ourparent company and any subsidiaries, joint venture partners, or othercompanies that we control or that are under common control with us.
Specific information about how we use suchtechnologies and how you can refuse certain cookies is set out in our
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personalinformation, we will either delete or anonymise such information, or, if this is notpossible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it fromany further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system oforganisational and technical security
measures. We have implemented appropriate and reasonable technical and organisationalsecurity measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,cybercriminals, or other unauthorised third parties will
not be able to defeat oursecurity and improperly collect, access, steal, or modify your information. Althoughwe will do
our best to protect your personal information, transmission of personalinformation to and from our Services is at your
own risk. You should only access theServices within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 yearsof age.
We do not knowingly solicit data from or market to children under 18 years of age. Byusing the Services, you representthat you are at least 18 or that you are the parentor guardian of such a minor and consent to such minor dependent’s use of theServices. If we learn that personal information from users less than 18 years of agehas been collected, we will deactivate the account and take reasonable measures topromptly delete such data from our records. If you become aware of any data wemay have collected from children under age 18, please contact us at __.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA), UnitedKingdom (UK), and Canada, you have rights that allow you greater access to andcontrol over your personal information. You may review, change, or terminate youraccount at any time. In some regions (like the EEA, UK, and Canada), you have certain rights underapplicable data protection laws. These may include the right (i) to request access andobtain a copy of your personal information, (ii) to request rectification or erasure; (iii)to restrict the processing of your personal information; and (iv) if applicable, to dataportability. In certain
circumstances, you may also have the right to object to theprocessing of your personal information. You can make such a request by contactingus by using the contact details provided in the section ‘HOW CAN YOU CONTACTUS ABOUT THIS NOTICE?’ below.
We will consider and act upon any request in accordance with applicable dataprotection laws.
If you are located in the EEA or UK and you believe we are unlawfully processingyour personal information, you also
have the right to complain to your Member Statedata protection authority or UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection andInformation Commissioner. Withdrawing your consent: If we are relying on your consent to process yourpersonal information, which may be express and/or implied consent depending onthe applicable law, you have the right to withdraw your consent at any time. You canwithdraw your consent at any time by contacting us by using the contact detailsprovided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’below or updating your preferences. However, please note that this will not affect the lawfulness of the processing beforeits withdrawal nor, when applicable
law allows, will it affect the processing of yourpersonal information conducted in reliance on lawful processing grounds
If you would at any time like to review or change the information in your account orterminate your account, you can:
Log in to your account settings and update your user account.
Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete youraccount and information from our active databases. However, we may retain someinformation in our files to prevent fraud, troubleshoot problems, assist with anyinvestigations, enforce our legal terms and/or comply with applicable legalrequirements.
Cookies and similar technologies: Most Web browsers are set to accept cookiesby default. If you prefer, you can usually choose to set your browser to removecookies and to reject cookies. If you choose to remove cookies or reject cookies, thiscould affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us [email protected].
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applicationsinclude a Do-Not-Track (‘DNT’) feature or setting you can activate to signal yourprivacy preference not to have data about your online browsing activities monitoredand collected. At this stage no uniform technology standard for recognising andimplementing DNT signals has been finalised. As such, we do not currently respondto DNT browser signals or any other mechanism that automatically communicatesyour choice not to be tracked online. If a standard for online tracking is adopted thatwe must follow in the
future, we will inform you about that practice in a revisedversion of this privacy notice.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFICPRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rightsregarding access to your personal information. California Civil Code Section 1798.83, also known as the ‘Shine The Light’ law,permits our users who are California residents to request and obtain from us, once ayear and free of charge, information about categories of personal information (if any)we disclosed to third parties for direct marketing purposes and the names andaddresses of all third parties with which we shared
personal information in theimmediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contactinformation provided below. If you are under 18 years of age, reside in California, and have a registered accountwith Services, you have the right to request removal of unwanted data that youpublicly post on the Services. To request removal of such data, please contact ususing the contact information provided below and include the email addressassociated with your account and a statement that you reside in California. We willmake sure the data is not publicly displayed on the Services, but please be awarethat the data may not be completely or comprehensively removed from all oursystems (e.g. backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a ‘resident’ as:
(1) every individual who is in the State of California for other than a temporary ortransitory purpose and
(2) every individual who is domiciled in the State of California who is outside theState of California for a temporary or transitory purpose All other individuals are defined as ‘non-residents’.
If this definition of ‘resident’ applies to you, we must adhere to certain rights andobligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve(12) months:
Category Examples Collected
|A. Identifiers||Contact details, such as real name, alias,postal address, telephone or mobilecontact number, unique personal identifier,online identifier, Internet Protocol address,email address, and account name||YES|
|B. Personal informationcategories listed in theCaliforniaCustomerRecords statute||Name, contact information, education,employment, employment history, andfinancial information||YES|
|C. Protected classificationcharacteristicsunderCalifornia or federal law||Gender and date of birth||NO|
|D. Commercial information||Transaction information, purchase history,financial details, and payment information||YES|
|F. Internet or other similarnetwork activity||Browsing history, search history, onlinebehaviour, interest data, and interactionswith our and other websites, applications,systems, and advertisements||YES|
|G. Geolocation data||Device location||YES|
|H. Audio, electronic, visual,thermal, olfactory, or similarinformation||Images and audio, video or call recordingscreated in connection with our businessactivities||NO|
|I. Professional oremployment-relatedinformation||Business contact details in order toprovide you our Services at a businesslevel or job title, work history, andprofessional qualifications if you apply fora job with us||YES|
|J. Education Information||Student records and directory information||NO|
|K. Inferences drawn fromother personal information||Inferences drawn from any of the collectedpersonal information listed above to createa profile or summary about, for example,an individual’s preferences andcharacteristics||NO|
We may also collect other personal information outside of these categories throughinstances where you interact with us
in person, online, or by phone or mail in thecontext of:
Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in thisprivacy notice.
You may contact us by email at [email protected], or by referring to the contactdetails at the bottom of this document.
If you are using an authorised agent to exercise your right to opt out we may deny arequest if the authorised agent does
not submit proof that they have been validlyauthorised to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to awritten contract between us and
each service provider. Each service provider is a for-profit entity that processes the information on our behalf, following
the same strictprivacy protection obligations mandated by the CCPA.
We may use your personal information for our own business purposes, such as forundertaking internal research for
technological development and demonstration. Thisis not considered to be ‘selling’ of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for abusiness or commercial purpose in the
preceding twelve (12) months. We will not sellor share personal information in the future belonging to website visitors, users,
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete yourpersonal information, we will
respect your request and delete your personalinformation, subject to certain exceptions provided by law, such as (but
not limited to)the exercise by another consumer of his or her right to free speech, our compliancerequirements resulting
from a legal obligation, or any processing that may berequired to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
whether we collect and use your personal information;
the categories of personal information that we collect;
the purposes for which the collected personal information is used;
whether we sell or share personal information to third parties;
the categories of personal information that we sold, shared, or disclosed for abusiness purpose;
the categories of third parties to whom the personal information was sold,shared, or disclosed for a business purpose;
the business or commercial purpose for collecting, selling, or sharing personalinformation; and
the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide or deleteconsumer information that is de-identified in
response to a consumer request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer’s sensitive personal information.
Upon receiving your request, we will need to verify your identity to determine you arethe same person about whom we
have the information in our system. Theseverification efforts require us to ask you to provide information so that we can
match itwith information you have previously provided us. For instance, depending on thetype of request you submit, we
may ask you to provide certain information so that wecan match the information you provide with the information we
already have on file,or we may contact you through a communication method (e.g. phone or email) thatyou have
previously provided to us. We may also use other verification methods asthe circumstances dictate.
We will only use personal information provided in your request to verify your identityor authority to make the request. To
the extent possible, we will avoid requestingadditional information from you for the purposes of verification. However, if
we cannotverify your identity from the information already maintained by us, we may requestthat you provide additional
information for the purposes of verifying your identity andfor security or fraud-prevention purposes. We will delete such
additionally providedinformation as soon as we finish verifying you.
Other privacy rights
You may object to the processing of your personal information.
You may request correction of your personal data if it is incorrect or no longerrelevant, or ask to restrict the processing
of the information.
You can designate an authorised agent to make a request under the CCPA onyour behalf. We may deny a request from
an authorised agent that does notsubmit proof that they have been validly authorised to act on your behalf inaccordance
with the CCPA.
You may request to opt out from future selling or sharing of your personalinformation to third parties. Upon receiving an
opt-out request, we will act uponthe request as soon as feasibly possible, but no later than fifteen (15) daysfrom the
date of the request submission.
To exercise these rights, you can contact us by email at [email protected], or byreferring to the contact details at the
bottom of this document. If you have a complaintabout how we handle your data, we would like to hear from you.
12. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACYRIGHTS?
In Short: Yes, if you are a resident of Virginia, you may be granted specific rightsregarding access to and use of your
Virginia CDPA Privacy Notice
Under the Virginia Consumer Data Protection Act (CDPA):
‘Consumer’ means a natural person who is a resident of the Commonwealth actingonly in an individual or household
context. It does not include a natural person actingin a commercial or employment context.
‘Personal data’ means any information that is linked or reasonably linkable to anidentified or identifiable natural person.
‘Personal data’ does not include de-identifieddata or publicly available information.
‘Sale of personal data’ means the exchange of personal data for monetaryconsideration.
If this definition ‘consumer’ applies to you, we must adhere to certain rights andobligations regarding your personal data.
The information we collect, use, and disclose about you will vary depending on howyou interact with us and our
Services. To find out more, please visit the followinglinks:
Personal data we collect
How we use your personal data
When and with whom we share your personal data
Your rights with respect to your personal data
Right to be informed whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to opt out of the processing of your personal data if it is used for targetedadvertising, the sale of personal data, or profiling in furtherance of decisionsthat produce legal or similarly significant effects (‘profiling’)
We have not sold any personal data to third parties for business or commercialpurposes. We will not sell personal data
in the future belonging to website visitors,users, and other consumers.
Exercise your rights provided under the Virginia CDPA More information about our data collection and sharing practices can be found in thisprivacy notice.
You may contact us by email at [email protected], by submitting a data subjectaccess request, or by referring to the
contact details at the bottom of this document.
If you are using an authorised agent to exercise your rights, we may deny a request ifthe authorised agent does not
submit proof that they have been validly authorised toact on your behalf.
Verification process We may request that you provide additional information reasonably necessary toverify you and your consumer’s request. If you submit the request through anauthorised agent, we may need to collect additional information to verify your identitybefore processing your request.Upon receiving your request, we will respond without undue delay, but in all cases,within forty-five (45) days of receipt. The response period may be extended once byforty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason forthe extension.
Right to appeal
If we decline to take action regarding your request, we will inform you of our decisionand reasoning behind it. If you wish to appeal our decision, please email us [email protected]. Within sixty (60) days of receipt of an appeal, we will inform youin writing of any action taken or not taken in response to the appeal, including awritten explanation of the reasons for the decisions. If your appeal if denied, you maycontact the Attorney General to submit a complaint.
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevantlaws. We may update this privacy notice from time to time. The updated version will beindicated by an updated ‘Revised’ date and the updated version will be effective assoon as it is accessible. If we make material changes to this privacy notice,we maynotify you either by prominently posting a notice of such changes or by directlysending you a notification. We encourage you to review this privacy notice frequentlyto be informed of how we are protecting your information.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
UAB Elektromobiliu Sprendimu Centras Zalgirio 88-708 Vilnius, Lithuania 09303 Lithuania If you are a resident in the European Economic Area, we are the ‘data controller’ ofyour personal information. We have appointed Ieva Beleviciute to be ourrepresentative in the EEA. You can contact them directly regarding our processing of your information, by email at [email protected], by visiting www.chrg.network, byphone at +37064774061, or by post to: Zalgirio 88-708 Vilnius 09303 Lithuania
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THEDATA WE COLLECT
You have the right to request access to the personal information we collect from you,change that information, or delete it. To request to review, update, or delete yourpersonal information, please fill out and submit a data subject access